Subscription & Cancellation Policy
Effective date: [EFFECTIVE DATE] · Version 2026-09-29
How plans are paid, how they end and how to cancel.
1. How plans work
- A plan is paid in advance for a fixed term — monthly or annual, as shown before you pay.
- Your plan starts when your payment is confirmed and ends on the expiry date shown in the app.
- Each plan includes one or more physical QR tags and the features listed for that plan at the time you buy it.
- Prices are in Omani Rial and are shown before you pay.
2. No automatic chargesRequires legal review
We do not currently store your card or charge you automatically. Before your plan ends we remind you in the app. To continue, you pay for a new term yourself. If we ever introduce automatic renewal, we will ask for your clear agreement first and tell you before each charge.
3. Cancelling
You can turn off renewal reminders at any time from the Subscription screen. Your plan stays active until its expiry date and then ends; nothing further is charged.
If you want your money back, see our Refund & Return Policy (including the 14-day cooling-off rules).
4. When a plan ends
When a plan ends and is not renewed, we may stop delivering alerts to you and restrict account features until you buy a new plan. Your data stays in your account until you delete it.
5. Founding MemberRequires legal review
Founding Member pricing is offered to the first 100 members only, while available. The Founding price applies to your renewals during the first 2 years of your membership, as long as you renew before your plan expires. After that, renewals are at the standard Shield price.
6. Price changes
We may change prices for future terms. A price change never affects a term you have already paid for, and we will show the new price before you pay.
7. Changing plans
You can buy a different plan from the Subscription screen. The new plan's price and term are shown before you pay.